Returns Policy

Customer preparing to package items for return to The Tackle Warehouse

To return an item(s) firstly print the Product Return Form, complete it and return it with your invoice and goods to: The Tackle Warehouse LTD, Returns Department, Unit 24 Gatwick International Distribution Centre, Cobham Way, Crawley, West Sussex, RH10 9RX.

Package up the item(s) securely, this is important as the item must not be damaged on its way back to us. Don't forget to include the returns form or your refund will take longer to process.

We are currently unable to offer a returns service so recommend you contact a courier to arrange the return of the item(s). We would recommend that you return your items via registered post.

We will let you know once the goods arrive with us, we will aim to process the return within 1-3 working days so don't be alarmed if you don't hear from us immediately.

To be entitled to a full refund or exchange, we must have received the return item in unused condition in the original packaging within 30 days of you taking delivery. If you return your purchase by post or courier after the periods outlined above (with exception of faulty or damaged goods) we reserve the right not to process your return.