The

Tackle Warehouse

is a English company registered under government business laws, our main office is at Unit 24 Gatwick international, Cobham way, Manor Royal, Crawley RH10 9RX. our company is and our VAT number is: 972634986

By using our website (www.thetacklewarehouse.fishing) for either browsing or purchasing products and services that are governed by the terms below:

please note that we may make changes to our terms and condition which may impact laws, business needs or products/services we provide.

1. Access to the website - We aim to allow access to our website 24/7 365 days a week, however on occasion we might need to restrict access to certain areas or the entire website. This is down to operational reason, we may need to remove products or make changes with how the website operates.

2. Use of content from website - All content and intellectual property used on our website (www.thetacklewarehouse.fishing) is either owned or licensed by us. this is compliant with copyright laws and treaties around the world. All such rights are reserved. By using our website (www.thetacklewarehouse.fishing) for either browsing or purchasing products and services that are governed by the terms below: Please note that we may make changes to our terms and condition which may impact laws, business needs or products/services we provide. Access to the website 1. We aim to allow access to our website 24/7 365 days a week, however on occasion we might need to restrict access to certain areas or the entire website. This is down to operational reason, we may need to remove products or make changes with how the website operates. Use of content from website 1. All content and intellectual property used on our website (www.thetacklewarehouse.fishing) is either owned or licensed by us. This is compliant with copyright laws and treaties around the world. All such rights are reserved. 2. Use of any content for any commercial purposes without obtaining a licence to do so from us or our licensors is strictly forbidden. 3. If a third party (yourself or a representative) copy, print or download any part of our Site in breach of these terms of use, your right to use our site will cease immediately and you must return or destroy out property taken by yourself. User personal information 1. Users of the site are able to create an account to store checkout information such as address, name and billing information; this creates a faster checkout process and more fluid experience. Users will also be able to track or view purchases. To create a account it is important to fill out the information needed correctly, failing to do so might cause issues with your account and purchases. 2. It is recommended that you choose a strong password and easy to remember user identity, allowing third party access through your account in indirect breach out our terms and condition. 3. Any indirect or direct failure to comply with the terms and conditions whilst using your account will result in a suspended account; we retain the right to suspend an account if we believe use of a malicious nature through our site or accounts created. The creator of the account is responsible for all actions and consequences from the use or misuse of said account. 4. In the unfortunate circumstance that you believe your login information has been compromised by a third party, please contact via our email; info@thetacklewarehouse.fishing Site security 1. Responsibility for technology including computer, software, additional hardware should be protected by your own protection software. Any changes to your security options are made at your own risk, the website has its own security and downloaded files are supplied by brands via our website. 2. Knowingly attempting to upload viruses, worms or and other type of malicious software is a direct breach of your user agreement and your ability to access the site will cease immediately. Any use of the site apart from its intended purpose could be classed as an attempt to commit a criminal offence under the Computer Misuse Act 1990. We will report you to the relevant authorities and also provide any information submitted by yourself and your computer. Terms and conditions of supply These are the terms and conditions of us suppling goods and services to our customers, please read these carefully before completing your purchase. By submitting your order and completing payment you are agreeing to the terms and conditions stated on this page. A contract of supply 1. An agreement of supply will only be completed once you have submitted your order via the checkout page and we have accepted your order, we retain the right to refuse your purchase if we believe you have attempted to breach our terms and conditions prior to the submitted order. 2. Once an order is submitted we will confirm your order with an email sent to one you have supplied when checking out as a guest or the one used when creating an account. The email will be part of the receipt showing the products and quantity purchase, payment method and delivery options. 3. Our responsibility for loss or damage suffered by you 4. The formation of the contract will take place when we either provide you with our acceptance of the order, or in the absence of such communication, when we dispatch the goods to you. You will receive an email from us via our delivery service provider stating tracking details of your order and expecting delivery date. 5. If we are unable to accept your order - we will inform you through your contact details and will not charge you for the order. This might be due to the product being out of stock or that we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified. Our products and description 1. We try our best to supply the most up to date information regarding products we provide, but because we do not actually manufacture the products it possible that there could be variances in dimensions stated or colours supplied if the manufacturers have changed their suppliers of materials. We try our best to supply the most up to date information regarding the products. 2. Materials and textures are an approximation and can vary when viewed on different computer equipment. The packaging of the product may vary from that shown in images on our Site. Pricing and sales 1. Purchase of our products may be subject to special promotions or offers; this is completely down to our discretion. Any promotions or offers will be subject to these terms and conditions; we may choose to make changes to our terms to reflect promotions guidelines of sale. 2. We retain the right to end promotional offers if we have depleted stock or error in the information supplied 3. The prices stated on the website will be inclusive of any VAT payable. Vouchers and gift cards 1. You may pay for our products on our site using our gift cards. Our

gift cards

and

vouchers

work in both shops and online. Unfortunately you are able to top up cards or use them after they have expired. If you have not spent the balance on the gift card, the remaining allowance with be left on the card until spent or the card expire which happens after 18 months. Payment options 1. We use Paymentsense and PayPal Express, we accept both Mastercard and Visa debit and credit cards, and customers who use PayPal can make payments directly from their PayPal account. Delivery of your order 1. The costs of delivery and estimated times for delivery are displayed on our Site here, these are calculated using data collect from our courier service depending on the location, product size and weight. 2. We will only dispatch goods to the address provided by you when you placed your order or the address details specified in your account. The estimated date for delivery will be as specified by us to you when we confirm dispatch of your order. Please double check the information given when checking out is correct. Instructions of delivery 1. We will make every reasonable effort to deliver your products safely and in accordance with any specific delivery instructions that you give us however we will not be liable for any delay, damage or loss as a result of complying with such specific instructions. If the item is not available 1. If the product is not in stock or a stock error has occurred we will contact you stating there will be a delay of delivery, we may offer a voucher or exchange the product for an equivalent if permission is given by the person who made the order. If the cost of the substitute product is less than the original product we will refund the amount or voucher which will be decided at our own discretion. Responsibility of product 1. Liability of the package is yours once the courier has left the parcel at your address or the address given at the checkout stage when you ordered the product. If there are certain instructions which the courier has to do to leave your parcel in a safe place, please state in the correct section when going through the checkout stage of your purchase. Your right to end the contract 1. If we have told you about an error in the price or description of the product you have ordered and you have informed us before dispatch that you do not wish to proceed with the order. 2. You have the right to end a contract of sale if we have not met the terms of conditions of sale, we suggest you contact us first to try to resolve any issues or unsatisfactory service you have with the sales process provided. Refunds and returns 1. We are under a legal duty to supply products that are in conformity with this contract. If you think that any product you have received: • Does not match its description • is not of satisfactory quality • does not meet any relevant guarantee we have made • is otherwise faulty or defective 2. You must contact us as soon as possible via telephone, email or our social media accounts. We reserve the right to ask you to send us descriptions and photos of defects or damage. Customers who notify us of issues raised may, depending on the individual circumstances, have rights entitling them to a refund, repaired or replacement goods or be entitled to some money back. Our responsibility for loss or damage suffered by you 1. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is as a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. 2. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process. 3. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you and any sample seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; and supplied with reasonable skill and care; and any rights under the Consumer Rights Act 2015. 4. We are not liable for business losses. We only supply the products for end users. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, revenue or goodwill, business interruption, or loss of business opportunity Transfer of rights and account 1. It is not possible to transfer your account to another party or individual 2. It is possible to allow access of your account to another individual, however you are still responsible for your account and it is advised you check your details before an order is completed. 3. You are only able to transfer your obligation to the terms and condition if we agree to the request in writing. 4. The contract of these terms and conditions is only between the individual responsible of the account and us (the company)